Shipping & Returns

Shipping

  • Orders are processed within 1–3 business days.

  • Delivery usually takes 3–7 business days within the U.S.

  • You will receive a tracking number once your order is shipped.

Returns & Refunds

  • For hygiene and safety reasons, food items (such as tea, candies, chocolate, etc.) cannot be returned or refunded.

  • Non-food items (mugs, candles, socks, etc.) may be returned within 14 days if unused and in original packaging.

  • If your order arrives damaged or incorrect, please contact us within 48 hours at sweethaven.box@gmail.com